Kenny G Saxophones & Rheuben Allen Saxophones offer a Five Year Limited Warranty
Kenny G Saxophones & Rheuben Allen Saxophones are covered against defects in workmanship, materials, and manufacturing for five years from date of purchase. This warranty applies only to the original purchaser of the new Kenny G Saxophone & Rheuben Allen Saxophone and only when the original purchase is made from KDI Music. KDI Music, at its discretion, will find the best possible solution to the problem and remedy the situation in a timely manner. To receive warranty service, please contact KDI Music.com at support@kdimusic.com; explain the problem via e-mail, date of purchase from KDI Music.com, and the serial number of instrument. The Warranty requires prior authorization from us before the instrument can be returned for warranty work. Proof of purchase must be presented at the time of warranty request. Warranty Exclusions: KDI Music, Kenny G Saxophones & Rheuben Allen Saxophones does not warrant against deterioration from perspiration, high humidity, extreme temperat...